If you have a general enquiry or are a media outlet and would like some information, or would like to organise an interview with David. please contact Christine Hart on email@example.com or on 0411 154 334.
No need to worry, you can purchase with 100% confidence knowing that we guarantee that you will love your new original artwork. We absolutely guarantee that if you don’t love your painting when it arrives, we will organise return collection (at our cost) and give you a full refund. All you need to do is to let us know within 48 hours of the painting’s delivery and carefully package the painting back into the same packaging it was received in. Then, leave the rest to us, we have got you covered.
We know you just can’t wait, so our artworks and products are carefully packed and dispatched within 48 hours. We make sure we have a large range of Fine Art Reproductions printed and ready, but some editions are made to order and can take between 5 – 10 days in production and framing prior to dispatch.
Our couriers are unable to deliver to PO Boxes as they require a physical street address for delivery. If you live in a remote location then your item may be able to be shipped with Australia Post and a PO Box will be ok.
If your item is an unframed reproduction it will usually be sent in a hard postal tube, we can deliver these to a PO Box if you prefer. Australia Post generally takes a couple of days longer than our standard courier.
As a guide for the standard courier, if you live in Southeast QLD, your delivery should arrive between 1 – 3 business days from dispatch. Sydney area is 2 – 7 business days and Melbourne area is 3 – 9 business days. These delivery times are only a general guide as actual delivery times depend totally on the courier.
The art courier can usually take 1 – 4 weeks for delivery as they work on a rotating Australia-wide schedule of being in particular areas every 2 – 4 weeks.
If you are purchasing a Pro Hart, most of these are re-sales and are located with the current owner. If the painting is being sent with a standard courier, approximately 1 week needs to be allowed for the painting to be professionally packaged and collected by the courier. If it is being sent with an art courier, it is dependent on when they are next in the area, as mentioned above.
We will happily replace or refund your purchase if it arrives damaged. Any damage needs to be reported within 48 hours of delivery, please click here to email the information along with photographs of the damage as well as the inside and outside of the packaging. Please retain original packaging as we may need to arrange for collection of the damaged or faulty item.
We will organise and pay for the return of the item but it must be returned within 14 days of delivery. In the case where a refund is issued, the refund will be facilitated through your original payment method once the item has been returned.