Privacy Policy

Privacy Statement

David Hart Galleries respects your privacy and is committed to protecting the personal information provided to us by our clients, collectors, buyers, sellers and visitors to our website.

This Privacy Policy explains the types of personal information we may collect, how we use and protect that information, and the choices available to you.

Information We Collect

When you visit our gallery or website, make a purchase, contact us, request an artwork valuation or appraisal, submit an artwork for consideration or resale, or subscribe to our communications, we may collect information including:

  • your name;
  • email address;
  • telephone number;
  • billing and delivery address;
  • information relating to your enquiry, purchase or artwork;
  • photographs and descriptions of artworks;
  • artist, title, dimensions, medium and other artwork details;
  • provenance, ownership history, purchase information and other information you provide about an artwork;
  • information required to provide a valuation or appraisal;
  • information relating to an artwork you wish to sell or offer for resale;
  • delivery or collection information;
  • correspondence between you and David Hart Galleries; and
  • other information you voluntarily provide to us.

When purchasing online, payment information may be processed by third-party payment providers. David Hart Galleries does not generally retain complete credit or debit card details.

Our website may also collect technical information such as your IP address, browser type, device information and website usage information through cookies and similar technologies.

Artwork Valuations and Appraisals

When you submit an artwork to David Hart Galleries for a valuation or appraisal, we may use the information and photographs you provide to:

  • identify and assess the artwork;
  • research the artist, artwork, provenance and relevant market information;
  • provide an opinion or valuation where appropriate;
  • maintain appropriate records relating to the artwork and valuation;
  • communicate with you regarding the artwork; and
  • discuss possible resale options if requested.

Information submitted for a valuation or appraisal will not ordinarily be made publicly available unless you subsequently ask us to assist with offering the artwork for sale or otherwise give us permission to use that information.

Artworks Submitted for Resale

David Hart Galleries may assist collectors wishing to resell artworks, including works by Pro Hart and other artists.

If you ask us to consider an artwork for resale, we may use information you provide to:

  • assess the artwork and its suitability for resale;
  • research its provenance, history and market information;
  • determine an appropriate asking price;
  • prepare descriptions and promotional material;
  • advertise or otherwise market the artwork;
  • communicate with prospective purchasers; and
  • facilitate a sale, payment, delivery or collection.

If an artwork is accepted for resale, information about the artwork itself — including photographs, artist, title, dimensions, medium, provenance, description, asking price and other relevant details — may be displayed publicly on our website, social media, advertising or other promotional channels.

We will not ordinarily publish the seller’s private contact information without permission.

How We Use Your Information

We may use personal information to:

  • process purchases and payments;
  • provide artwork valuations and appraisals;
  • assist with the resale of artworks;
  • respond to enquiries;
  • provide information about artworks and products;
  • arrange delivery or collection;
  • communicate with buyers, sellers and collectors;
  • maintain appropriate business and transaction records;
  • provide customer service;
  • send newsletters, exhibition invitations, new artwork releases, special offers and other gallery news where appropriate;
  • improve our website, products and services; and
  • meet our legal, accounting and administrative obligations.

Marketing Communications

If you subscribe to our mailing list or otherwise agree to receive marketing communications, we may contact you about exhibitions, newly available artworks, special offers and other David Hart Galleries news.

You can unsubscribe at any time using the unsubscribe link contained in our emails or by contacting us directly.

Sharing Your Information

David Hart Galleries does not sell or rent customer personal information or mailing lists to third parties.

We may provide personal information to trusted third parties where reasonably necessary to operate our business or complete a transaction, including:

  • delivery, courier and freight providers;
  • payment processors;
  • website and e-commerce providers;
  • email and marketing platforms;
  • IT and data-storage providers;
  • professional advisers; and
  • other service providers involved in providing our services.

Where necessary to facilitate the resale of an artwork, limited information may also be provided to relevant parties involved in the transaction.

We may also disclose information where required or authorised by law.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically using reputable third-party service providers and business systems. Some providers may store or process information outside Australia.

While we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve the online experience.

Third-party services integrated with our website may also use cookies in accordance with their own privacy policies.

You can generally control or disable cookies through your browser settings, although doing so may affect some website functionality.

Accessing or Correcting Your Information

You may contact us if you would like to access personal information we hold about you or believe information we hold is incorrect or out of date.

We will take reasonable steps to respond to your request.

Privacy Enquiries or Concerns

If you have a question or concern about how David Hart Galleries handles your personal information, please contact us.

We will consider your enquiry or concern and endeavour to respond within a reasonable period.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or applicable legal requirements.